This tutorial contains instructions to resolve the Outlook for MAC Search Not Working. Outlook 2011 for MAC or in Outlook 2016 for MAC does not work and returns 'No Results' when you try to find something in Outlook mail program that. Check the type of account you have in Outlook for Mac 2016. If you have an IMAP account, messages from that account sync with the IMAP server. If you have one POP account, messages are downloaded to the On My Computer Inbox.
Hi guys, I forgot about this post as I went away for training and then had some other projects and catch up work when I got back. Anyway to resolve this issue we had to reboot all the mail servers.
I know that sounds weird for a problem that only affected one user on every machine but his Desktop. It resolved a similar problem on another forum where they had the same exact issue. He's in a mailbox database that is in a dag group with two exchange servers. Basically we did windows updates and rebooted the secondary one night, and the next night we failed the active databases over and did windows updates, rebooted, then failed the active databases back. We also have an older 3rd Exchange server that was our original single server but we migrated everyone off of it in favor of a dag exchange group on newer (2012) OS.
The old server is just in place as it breaks lync / skype for business outlook sync if brought down. We'll probobly just keep it around until server 2008 R2 goes EOL and then hopefully the CIO lets me move it all to O365 hosted. I don't know if you all have found the solution but this should fix it. Just tested and resolved with the following process. In the case that you migrate a system or some other sort of anomaly causes an issue with Outlook to where it shows no search results this is how you fix it. First start by Removing the account from outlook.
Go to Outlook Preferences Accounts. Select the account and then select the minus button. Confirm and select Delete.
It will go through a brief process of deleting the account. Once the account is removed. Quit Outlook. Next go to Outlook in the Applications folder and right click then select Show Package Contents. In here go to Contents ShareSupport. Open the Outlook Profile Manager. Select the Main Profile and select the minus button in the bottom left hand corner to delete it.
Once deleted create a new profile with the plus button in the bottom left hand corner. Rename the profile to the users first name or something other than 'Main Profile'. Note: Do not include special characters in the Profile name it will blow things up. Next open Outlook and go to Outlook Preferences Accounts. Select the plus button in the bottom left hand corner and then select Exchange for the account type. Alternatively you can click on the Exchange Icon.
Enter the credentials and let the email download. Do a test search. If results show. Appleninja wrote: I don't know if you all have found the solution but this should fix it.
![Cannot find emails in outlook Cannot find emails in outlook](/uploads/1/2/5/5/125564425/680392378.png)
Just tested and resolved with the following process. In the case that you migrate a system or some other sort of anomaly causes an issue with Outlook to where it shows no search results this is how you fix it. First start by Removing the account from outlook. Go to Outlook Preferences Accounts. Select the account and then select the minus button. Confirm and select Delete. It will go through a brief process of deleting the account.
Once the account is removed. Quit Outlook.
Next go to Outlook in the Applications folder and right click then select Show Package Contents. In here go to Contents ShareSupport.
Open the Outlook Profile Manager. Select the Main Profile and select the minus button in the bottom left hand corner to delete it. Once deleted create a new profile with the plus button in the bottom left hand corner. Rename the profile to the users first name or something other than 'Main Profile'. Note: Do not include special characters in the Profile name it will blow things up. Next open Outlook and go to Outlook Preferences Accounts.
Select the plus button in the bottom left hand corner and then select Exchange for the account type. Alternatively you can click on the Exchange Icon. Enter the credentials and let the email download.
Do a test search. If results show. This problem has sporadically cropped up in my environment still. I do not know what is causing it but I do have a solution that has worked 100% of the time when it does happen.
The following commands do fix it, as posted by someone else in another thread. I believe the key line may be the neverindexmetadata line.
(haven't been able to replicate the problem enough to narrow things down). Sudo mdutil -i off / sudo rm -rf /.Spotlight. sudo rm -rf /.metadataneverindex REBOOT the computer NOW sudo mdutil -i on / sudo mdutil –E. This is sort of a workaround fix but it worked for me!
I'm on an iMac late 2014 model with Outlook 2016 Mac. What I did was move all messages to another temporary folder within Outlook and then back to their respective folders one folder at a time or to whatever messages you want indexed again. It somehow forces Outlook to index them again and search now finds them again! Give it a shot. Hope it helps you. It helped me and only took a few minutes since I have one large Archived folder. I'm back up and finding emails once again:).
Ahmedali18 wrote: This problem has sporadically cropped up in my environment still. I do not know what is causing it but I do have a solution that has worked 100% of the time when it does happen. The following commands do fix it, as posted by someone else in another thread. I believe the key line may be the neverindexmetadata line.
(haven't been able to replicate the problem enough to narrow things down). Sudo mdutil -i off / sudo rm -rf /.Spotlight. sudo rm -rf /.metadataneverindex REBOOT the computer NOW sudo mdutil -i on / sudo mdutil%u2013EI get sudo mdutil%u2013E Error: invalid path `%u2013E' on the last step?
Focused Inbox—focus on the emails that matter most For many, the inbox is the command center for their day. It’s the way to keep track of what is going on and what needs to get done. Outlook’s Focused Inbox makes this process easier by helping you focus on the emails that matter most to you. It separates your inbox into two tabs — Focused and Other. Emails that you need to act on right away are on the Focused tab, while the rest wait for you in Other.
You’ll be informed about email flowing to “Other”, and you can switch between tabs at any time to take a quick look. For more about what makes Focused Inbox great, see. Admin controls available for Focused Inbox:. Tenant admins have controls to ensure certain business critical communications, like HR, Payroll, etc., always land in the user’s Focused tab of the Inbox.
These whitelists can be set up using mail flow rules from the Admin center or via PowerShell cmdlets. After these are set up successfully, all future messages that satisfy these mail flow rules would be delivered in the Focused tab of the Inbox on Outlook clients that support Focused Inbox.
Tenant admins will controls to enable/disable Focused Inbox on Outlook clients (Windows, Mac, and web) for all current and future mailboxes or select mailboxes in their tenant. These controls are available via PowerShell cmdlets. If tenant admins enable/disable Focused Inbox, the Focused Inbox experience will be turned ON/OFF for these users the next time they boot the client. These controls do not block the availability of the feature for these users.
If the users so desire, they can still re-enable the feature individually again on each of their clients. Transition from Clutter Focused Inbox is a refinement and improvement of a previous feature called Clutter. Clutter’s purpose was also to help you focus on the most important items in your inbox, but it did so by moving “Other” email to a separate folder.
Focused Inbox makes it easier for you to stay on top of incoming email without having to visit another folder. The same machine learned algorithm that moved items to the Clutter folder now powers Focused Inbox, meaning that any emails that were set to move to Clutter will now be moved to Other.
The learning and training that users invested into Clutter are transitioned to Focused Inbox without any effort on the user’s part. Users can keep using the existing Clutter experience through the transition. However, after the transition period, Clutter will be completely replaced by Focused Inbox.
In the meantime, if a Clutter user chooses to opt-in to using Focused Inbox they will no longer receive less actionable email in the “Clutter” folder. Instead, email will be split between the Focused and Other tabs in their inbox. Tenant admins will be proactively notified before Clutter is fully replaced. Note: If a user activates Focused Inbox from Outlook on the web, their messages will no longer be moved to the Clutter folder in Outlook desktop. For this reason, we don’t prompt active Clutter users to try Focused Inbox in Outlook on the web. If you have previously disabled Clutter for users in your organization, we will not automatically re-enable Clutter for those users, nor will we automatically enable Focused Inbox for those users. Updates.
6/5/2017: Updated. 11/8/2017: Changed 'Modern Authentication to be enabled for Exchange Online' to 'Prior to build 16.0.8730 Version 1711, requires Modern Authentication to be enabled for Exchange Online.' Removed '(3) We are also working on an additional update, which will remove the requirement of Modern Authentication for Focused Inbox to work.
That will come in a future fork.' Changed 'Emails that matter most to you are in the Focused tab, while the rest remain easily accessible—but out of the way in the Other tab.' To 'Emails that you need to act on right away are on the Focused tab, while the rest wait for you in Other.' .: Several updates related to rollout.
Joey, the per-user disabling of Clutter in a tenant the size of the one I manage (about 380,000 mailboxes) could easily take more than a week to complete, with frequent monitoring and restarting due to multiple connectivity losses. Managing mailbox-level features in a large tenant can be time-consuming. I am VERY happy to see that Focused Inbox can be turned off globally with a single command, which was not true of Clutter. This gives us an easier way to roll out the feature according to OUR preferences and schedule after first evaluating it in our test tenant. Why do you continue to make the experience difficult for your clients. You should ALWAYS default to off for new features and not force the features to clients, especially since you, that are managing the roll out, can’t event give your clients a date for the change which is ‘best practice’ in any kind of standards. You can make it an option for clients that want to receive these updates automatically that they turn on auto updates, no different then Google.
You then take another step and put the burden on our admins to constantly learn and have to do additional administrative steps to disable features. This also causes a black eye for the IT departments since they look silly not knowing when changes are specifically coming or how they will work specifically so it can be adequately communicated out. Please think outside the box and respect each client and how they need to operate their business. Just to counterbalance the other comments: I work in a less centrally controlled organization where I, and other users, have been using Focused Inbox in Outlook on our Android and iOS devices for months. The availability of a combination of a combined inbox for all accounts (I have six), and having Focused Inbox operate on the combined inbox has been the greatest sanity saver I have had in over 30 years of dealing with very high mail volumes. It frustrates me no end that (apparently) because my Outlook is tied to an Office 365 account, I cannot apparently turn on Focused Inbox in Windows Outlook, even as an Office 365 administrator. I realize that the iOS and Android apps were obtained by purchasing another company, and that their full functionality may not have been incorporated into Outlook, but it seems silly and rude that a functionality that has long been available in your free software is not available in either the front-end Outlook software or the back-end server that we pay for!
Please tell me that I have missed something, and there is some workaround for this, and that there is some way, presumably implemented on the Outlook client, that does what I do in iOS and Android, that is, gives me a combined inbox across several Office 365 mail accounts and several more IMAP account, and applies Focused Inbox filtering to the combined box. Why can’t you make these features disabled by default instead of forcing it on everyone? Admins can then enable per user when, and if, they think it is appropriate to use. Clutter was a disaster IMO. I had to tell users to check their spam quarantines AND check their clutter folders if they couldn’t find an email. This is all assuming they knew they had a missing email. Most people don’t know they have a missing email so it goes days before they discover it and never fail, the email that was in the clutter folder was super important.
I ended up disabling it for everyone just to stop the insanity. So now here we go again. I’m sure some important email is going to get sent to the “Other” tab and get missed for days. I will be disabling as soon as it is released and enable only if it makes sense.
After testing it out). I manage the installation and tech support for a small charity – and we all volunteer our time.
I now have a choice of spending a long time trying to understand the implications of this change and then briefing everyone about it, or spending even longer trying to figure out if I can change how it behaves and then doing that. Clutter was NOT supposed to be on by default, but it was.
I’m happy that some may find this useful but I fully agree that if anything is going to be removed from my SINGLE inbox then I want to be in control, not some anonymous algorithm that has no idea how I work or whom I correspond with. It’s not the changes that bother me, it’s that it occurs so quickly and on by default. After many emails and running Ps scripts to disable clutter, some users finally understand what it does.
Most just are mad “IT” changed their Outlook folders and half their email went somewhere else. I had no control over this until AFTER it was turned on for the whole tenant.
I should as a admin be able to control when and how this rolls out. How am I supposed to prepare users and higher ups when it just shows up one day without warning? So, fine add new features and replace old ones, but let me control it so we don’t waste our time and our money fixing things. I am glad for new features like this, it’s one of the advantages of having a cloud-hosted infrastructure. If I didn’t want new features, I would stay with old software on-prem.
Company admins do need to stay on top of these changes and Microsoft needs to clearly communicate when features are coming, how we will be impacted, and how to administer. Timing is good on this since I am planning a move of 8,000 users from Office 2013 MSI to Office 365 ProPlus. I am moving users in phases. Is there a way to enable Focus just for the users moving to ProPlus. I would like to introduce Focus as a feature in the rollout. If I enable for all users, what will the experience be like for those still on 2013? Turn Focused Inbox On or Off for specific users This example turns FocusedInbox Off for Tim Matthews in the Contoso organization.
NOTE: Your users won’t see the Focused view until they close out and restart Outlook. Connect to Exchange Online using remote PowerShell You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the “Transport rules” entry in the Messaging policy and compliance permissions topic. Run the Get-FocusedInbox cmdlet. Get-FocusedInbox -Identity Read the response and look for the Focused Inbox responses. Run the following cmdlet to turn Focused Inbox off.
Set-FocusedInbox -Identity -FocusedInboxOn $false You should see a response that FocusedInbox has been turned off. NOTE: If FocusedInbox is turned off for Tim Matthews, and you want to turn it on, run the Set-FocusedInbox cmdlet with -FocusedInboxOn $true. All I really want to know if how to STOP this as soon as I can.
If you read through the comments here, you can see that most people are against this NEEDLESS, FORCED change. Please post the PowerShell command to turn if OFF for all users. Please do this BEFORE you roll this out, so I can stop the flood of support requests before they happen. Nobody I know asked for the Clutter thing, and nobody I know asked for this. Again, please post the PowerShell command to turn if OFF for all users, and post it immediately.
Instructions for turning it off are in the article. Took me less than 5 minutes and it’s already off. Turn Focused Inbox On or Off in your organization This example turns FocusedInbox Off in your organization. NOTE: Your users won’t see the Focused view until they close out and restart Outlook. Connect to Exchange Online using remote PowerShell You need to be assigned permissions before you can perform this procedure or procedures.
To see what permissions you need, see the “Transport rules” entry in the Messaging policy and compliance permissions topic. Run the Get-OrganizationConfig cmdlet. Get-OrganizationConfig Read the response and look for the Focused Inbox responses.
Run the following cmdlet to turn Focused Inbox off. Set-OrganizationConfig -FocusedInboxOn $false You should see a response that FocusedInbox has been turned off. NOTE: If Focused Inbox is turned off in your organization and you want to turn it on, run the Set-OrganizationConfig cmdlet with -FocusedInboxOn $true. Why does Microsoft force-enable such features? I find it frustrating that MS forces to use features that we probably don’t want to use.
Clutter already was a pain in the.ss, as we didn’t know anything about it until people started flooding our support and asking, why there are mails missing (where in fact they were in the clutter folder). I request MS make such feature-enhancements opt-in only, so that we are able to test the feature with selected co-workers and when the tests were positive, roll it out with powershell. Any further updates on the rollout? I seem to have it on all our first release tenants on the web, and in the Windows 10 Mail app the availability is inconsistent. On two PCs that have the same Mail version the specific accounts that support it are random – For example I have Account A and Account B – They both have Focussed Inbox on the web. On PC A, W10 Mail allows me to turn on focussed Inbox for Account A On PC B, W10 Mail does NOT allow me to turn on focussed Inbox for Account A On PC B, focussed inbox is only allowed to be turned on for Account B, but not A To me this says both fully support it server side, and both clients absolutely support it – So how come we can’t have it consistent across devices? Is this a bug, a known issue with the rollout or something else?
Can you clarify the table outlining Admin Actions: If the Admin does nothing:.OFF by default for users who are actively using Clutter today.OFF by default for users who have disabled Clutter themselves.OFF by default for user who had Clutter disabled by an administrator.ON by default for everyone else We are using Clutter today. If we do nothing, Focused Inbox will be OFF for all our users? I don’t know what would be in the “Everyone Else” category. It sounds like if we are using Clutter, we will have to take the action to enable Focused Inbox. Otherwise, it will be OFF. Am I reading this correctly? Only a fool believes that looking in multiple places for something is a time saver.
Its a massive waste of time because you must check EVERY location new mail goes to and you will eventually miss a deadline or lose a sale etc. If you don’t look everywhere. If you think more clicks = faster you have no clue what your talking about. 1 message that goes to the stupid clutter or focused inbox and not the normal inbox cost you a second.
This seconds add up to minutes, minutes to hours and over time you have wasted massive amounts of time (DIRECT PRODUCTIVITY LOSS) looking through email folders. I get a good laugh at expense of people who think they are saving time with clutter or focused inbox randomly moving email to Microsoft folder of the week. Have the mailman put some of your snail mail in the normal mailbox then some in a mailbox near your fence and mail the mailman feels is junk right in your garbage cans and tell me your saving time as I laugh at all the mail you missed and STILL have to go find.
Now you see how dumb clutter and focused inbox are.